Starbucks Human Capital Management Practices - 1568 Words

Starbucks Human Capital Management Practices â€Å"When people ask me about the reasons for Starbucks success, I tell them not what they expect to hear. I tell them that it was the people at Starbucks and the way we managed them that was the true differentiating factor†- Howard Schultz. A trip to Italy left Howard Schultz with an appreciation of the role the baristas, or coffee brewers, played in creating a comfortable, stable, and entertaining environment for the company’s customers. That appreciation lead to his vision for Starbucks and inspired him to develop a company culture — nurtured through promotions, compensation, and feedback mechanisms — that emphasized the importance of keeping employees motivated and content. The company bases its culture on training and motivating employees, known as â€Å"partners.† It entrusts its human resources department as the â€Å"guardian† of the culture built on â€Å"passion† for service. From the time that Howard Schultz acquired the company, he has believed that the coffee would not be the key to its success but it would be the way that Starbucks treated its employees that would translate into financial success. Therefore rather than attempting to differentiate itself with specia lized coffees, Starbuck focuses on building a strong corporate culture that influences the behavior of its people and translates into â€Å"legendary service† for its customers. With this goal in mind, the company created the following six guiding principles 1. Provide aShow MoreRelatedStarbucks Annual Human Resource Operating Plan1259 Words   |  6 PagesStarbucks Annual Human Resource Operating Plan 1.1 Starbucks Mission Vision: An organizations mission and vision statement typically states your organization’s reason for being and why they continue to exist. It also defines what business you want to be in and the future goals of the organization. (Haines McKinlay, 2007). Starbucks mission is to inspire and nature the human spirit, one person, one cup, one neighborhood at a time (Smith, 2014, para. 3). Starbucks vision is to our partners, customersRead MoreThe Current And Predominant Trend Of Job Satisfaction And Work Motivation873 Words   |  4 Pagessatisfaction and work motivation along with the organizational commitment around the world, but when we check on local evidences we came to know about the scarcity of the information in this particular area. According to well managed establishments such as Starbucks; the most important factor of quality and productivity are workers. An efficient organization will recommend a concept of commitment and satisfaction among its workers at all times. There are many motivational theories such as Maslow Hierarchy ofRead MoreStrategic Human Resource Management1032 Words   |  5 PagesTo simply define Human Resource Management (HRM), it is a management function that helps managers recruit, select, train and develop members for an organization. Obviously, HRM is concerned with the people’s dimension in organizations. When we say HRM of the organization, it is concerned with all the departments of it. In the marketing department, people consult products or services that lead to the sale. In the sales department, people sell products or give services to the customers. And alsoRead MoreThe Swot Analysis For Starbucks1359 Words   |  6 Pages(Palmer, A.2012). The SWOT analysis for Starbucks is: One of the main strength of Starbucks is their robust financial performance which in turns helps it to become the market leader in the category of coffee. 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National and local governments often compete against one another to attract the type of company’s facilities, with the hopes of increased tax revenue, employment, social and economic stabilityRead MoreFin/370 Starbucks Ethics Compliance1619 Words   |  7 PagesEthic and Compliance FIN/370 Ethics and Compliance Starbucks celebrates 40 years with 17,000 stores in more than 50 countries (Goals Progress, 2010). Starbucks thrive on their values as a company to improve the lives of people who grow their coffee, neighborhoods where the company does business, and they care for the environment (Goals Progress, 2010). Starbucks strives to incorporate good business practices and ethics across the globe not only for the enhancement of the company butRead MoreEthics and Compliance Paper Fin/3701357 Words   |  6 PagesCompliance Paper FIN/370 Starbucks Coffee Company â€Å"To inspire and nurture the human spirit – one person, one cup and one neighborhood at a time (Starbucks,  2012).† Starbucks mission is to not only provide the highest quality of coffee but also make a positive impact on the world. Ethisphere Institute over the last six years has selected the World’s Most Ethical Companies and Starbucks has made the list every year. What are the key components that make Starbucks one of the most ethical companiesRead MoreStarbuckss Marketing Plan For Starbucks1305 Words   |  6 Pagesfor Starbucks, it was interesting to review a multinational company that operates in 62 countries and has 19,000 stores (Starbucks Corporation, 2013). It is apparent that success lives within the offerings of high quality coffee with a 3 billion base of customers enjoying the products. The company has a strong commitment to buying and serving high-quality coffee and consumers have savored the coffee and the prestigious brand. Starbucks ar senal not only consists of the signature Starbucks brandRead MoreThe Starbuck s Board Of Directors1090 Words   |  5 PagesThe Starbuck’s board of directors is normally comprised of 12 directors, but due to current succession planning of a board member there are currently has, two of which are internal members of the Starbucks Company; the remaining independent, external directors meet the independence requirements set forth by the Nasdaq Stock Market. These highly qualified directors bring an immense amount of external insight and experience to the Starbuck’s board. Each member of the Board of Directors is chosenRead MoreStarbucks s Effective Human Resource Management3267 Words   |  14 PagesStarbucks is one of the most recognized and popular retail coffee chains in the world, with more than 21,000 stores in over 65 countries and upwards of 150,000 full and part time employees, it is clear that they are a powerhouse in the retail coffee market. One of the majo r reasons that the company has grown so steadily and exponentially since opening their first store in Seattle, WA in 1971, is their effective human resource management. Some of the primary responsibilities of HRM are managing